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Field of plants that one wouldn't buy at a garden centre.
I am really unhappy with the plant I received. The website shows pictures of healthy plants, but the plant I received had 50% damaged foliage (yellow leaves, disease...). Therefore, the website does not fulfill its commitment to inspect each plant before shipping. And although the seller admitted that the remaining similar plants in stock were in the same poor condition, they refused to process a return!
PROMESSE DE FLEURS' RESPONSE:
We are sincerely sorry as we take great care in ensuring the quality and successful growth of our plants.
If you encounter any issues, please do not hesitate to contact our customer service at 03.61.76.08.10 or by email at serviceclient@promessedefleurs.com, and we will proceed with a replacement or refund if necessary.
We never ask our customers to return damaged plants, but instead we replace or refund them.
Florent GILLES
Well
Good packaging and nice size.
Frederique TINTHOIN
Same comment
Same comment: very pleased!
Annick Sorton
Spot on
Healthy foliage, planting and watering thoroughly have rejuvenated the young plant within 24 hours.