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Very disappointed, already upon receipt the plant was not beautiful, it couldn't revive and is dead, I had asked for a replacement but I didn't receive a response.
PROMESSE DE FLEURS' RESPONSE:
We are truly sorry as we place great importance on the quality of our plants and their ability to thrive. If you encounter any issues, please don't hesitate to contact us at 03.61.76.08.10 and we will proceed with a replacement or refund if necessary.
eveline HERRAULT
3 out of the plants are unusable.
Two small plants arrived without soil around the roots, and the little shoots were broken and did not recover. The third plant seems to be fine.
RESPONSE FROM PROMESSE DE FLEURS
We apologize as we place great importance on the quality of our plants and their ability to thrive. If you encounter any issues, please do not hesitate to contact us at 03.61.76.08.10 and we will arrange for a replacement or refund if necessary.
Louisa MONTEIL
Deception
I am disappointed because 7 plants arrived broken and despite immediate repotting, they have died. The others are doing very well.
PROMESSE DE FLEURS' RESPONSE:
We apologize, as we place great importance on the quality of our plants and their survival. If you encounter any issues, please do not hesitate to contact us at 03.61.76.08.10 and we will proceed with replacement or refund if necessary.
marie fourest
0
Plants arrived dried out, planted and protected but dead, disappointed.
eveline HERRAULT
Well
The plants suffered during transportation by La Poste, and I only have one out of three that made it... but Promesse de Fleurs immediately refunded me for the two plants that didn't survive.
Laurent BICHON
average
2 out of 3 have died and they arrived with the root ball dried out with this kind of packaging, it would have been better in a small bag.
Yours sincerely,
RESPONSE FROM PROMESSE DE FLEURS
We are sorry as we attach great importance to the quality of our plants and their establishment. If you encounter any issues, please do not hesitate to contact us at 03.61.76.08.10 and we will proceed with a replacement or refund if necessary.
Thanks to Pierre (quality control) and Clothilde (shipping => seed packet, in plastic to prevent moisture). Now that it's been planted, I'm waiting for it to take root... (pistou soup, this summer?).
Thierry
Yvelines
Absolutely splendid, the basil I use the most.
Marie-Luce
Not great
Little development
Patrick P.
discovery
I wasn't familiar with it. Here's a basil that will bring me joy.