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Good voucher received on time. It's just a shame to receive this voucher on a single A4 leaf folded in four to fit into a completely unsuitable box! (The corners of the leaf were damaged)
A simple envelope or a digital format would have been sufficient.
Sd
Very satisfied
All the young plants have recovered well
The colours are in line with the catalogue
Odile W.
Scey Sur Saone" translates to "Scey-sur-Saône" in British English.
I had 4 pounds left on one of the gift vouchers, impossible to use them,
okay, it's only 4 pounds but what if it had been 40 pounds??
It's a gift, I should be able to enjoy it until the last penny.
I already had to call to have them validated because they were impossible to use,
and this is the second year in a row.
I think the system needs to be reviewed because the initial idea is very good, but............
Chipette
Super handy
Yes, for a birthday in Corsica, easier to transport by plane... Brilliant.
Beatrice G.
Very poorly presented, not even trimmed with a pair of scissors, but torn.
Given the overall amount of the order, not even a single seed packet offered, a simple observation.
Veronique S.
Scey Sur Saone" translates to "Scey-sur-Saône" in British English.
I haven't quite grasped how to use gift vouchers yet.
Chipette
Satisfying
A not very clear message to find the gift vouchers on the website, and to know the shipping terms, to improve.
On the other hand, a very good validity period of 18 months, really very satisfactory.
Édith L.
pinchefalise berry of Somme
I find this idea of a gift in the form of a cheque wonderful because I plan to use it quickly, on the purchase of perennial plants or fragrant roses.
bruno
Well, except for the computer bug and the website's ergonomics regarding gift vouchers!
Following a computer problem that you informed me about (thank you), I only received (by email) my gift vouchers 5 days after my order and... 2 days after the birthday for which these gift vouchers were intended...! Well, there are more serious issues!
Furthermore, it would be desirable to improve access to the gift vouchers identified as such on the website and no longer referred to as "your flowers will be delivered...". It's confusing, so I had to call customer service to be sure about my order and to know how to request them to be sent to me by email, the customer service was very friendly.
Colette L.
gift vouchers
Great, but it's me who received the gift vouchers by email... I thought that they would be sent to my daughter by letter! But it's still nice, very nice. Congratulations for the quality of the young plants sold and your excellent telephone support.