No reservations about the reliability or quality of the service. Customer support is beyond reproach.
Apologies for the inconvenience. Transport can be complicated: our carrier often delivers within one day, but not always, so we indicate a 2-day timeframe... One thing to note: you can track the progress of an order on your online account or through the link provided in the email we send for shipment.
Quick, well-packaged, I'm waiting to see if the plant grows. If it does, I'll order again.
Nothing to add. Already used before the last order.
I have no criticism to make, the delivery was very fast and the plants were very well packaged.
Fast delivery, excellent communication
I have always been particularly satisfied with the quality of the plants received. And when I also receive a phone call like last year to change my order, because the plants I wanted 'are really too ugly at the moment (I quote)', and I am guided to choose replacements, and they turn out to be superb, flowering all summer, what more can I ask for? Thank you. You will have me as a customer for a long time.
Perfect,
both over the phone and for delivery, I would buy from you again!!!
Careful packaging. Prices a bit expensive though.
Everything went smoothly and I am completely satisfied with your services.
Hello,
I live on the 4th floor.
Delivery went smoothly and as planned.
No issues after checking.
Please don't change anything.
Kind regards,
rb
Perfect for order tracking and related information.
Delivery times are well respected, depending on the chosen options.
Plantation sheets clearly written.
High-quality plants and original specimens
Beautiful plants that thrive well,
But deliveries have been problematic 2 out of 4 times.
The choice offered by your website, the ordering process, the packaging for delivery, the advice, everything has been excellent.
I can't wait to see how the plants will be.
Already a few leaves are sprouting!
I would have preferred the delivery driver not to arrive so late (after 7 p.m (0ft).) but road transportation is subject to many uncertainties.
Thank you for these quality services.
I have nothing to add. The service is perfect, fast, and the customer is very well informed about the order tracking.
This is not the first time I have ordered from Promesses de fleurs, the quality of the products is consistent and, depending on my needs, I will use their services again.
Fast delivery. Quality plants. Packaging is impeccable.
to review the carriers who carry the parcels.......
Reduced transportation costs when it comes to a very small package!
Hello,
Polianthes can be a bit delicate at times.
If there are any issues with blooming in August, please let us know for a refund.