Trustpilot customer reviews

Plants in good condition.

Delivery certainty and choice of delivery day

Tiny plants arriving in waterlogged potting soil and very often rotting. They do not recover. In my last order, the two scabious plants arrived rotten and were thrown away. Failed attempt to order online. Reordered by phone.

Super fast delivery, great when you're eager to start planting!

There is nothing to complain about. I will not hesitate to place new orders at 'Promesse de fleurs'.

Plants delivered in very good condition, well packaged, and within the scheduled time slot: excellent.

Nothing to say. Pleasantly surprised by the freshness of the plants compared to other online flower sales sites. I will recommend your website to friends or acquaintances.

Hello, nothing to complain about the communication is excellent and the plants are in good health now, for the catalogue, everyone will want their own classification, I would like a classification based on sunlight and soil type like dry and sunny limestone soil or more humid and clayey soil in the shade

No issues with the delivery of my order, which arrived on the specified date and in perfect condition. As for the use of your services, it depends on the supplier.

Nothing to add

Plants in good condition and well packaged

Very well, I will give you another opinion when the flowers have grown and blossomed.

Everything was perfect. The plants, beautifully packaged, didn't suffer from the journey. I took care of them right away and they are beautiful and vigorous. I have no doubt that they will be as stunning as they are in your catalogue.

I am satisfied with your services and the promptness of order fulfillment. The plans are excellent. I hope the recovery will be quick and meet my full satisfaction.

Careful and very fast delivery, on a very well-made website. Ideally, it would be great to receive a leaflet with more information (planting, pruning...) about the plants ordered. Thank you and see you soon!

The plants are small, I saw them not progressing much further.

The website and access to the products offered are easily accessible. I have now placed an order three times and the products provided are satisfactory. If I find an interesting product, I will place a new order.

I was able to place my order very easily through the website, which is clear and explicit. The order I made last year gave me complete satisfaction and prompted me to repeat the process. This year, I encountered a delivery problem (related to the carrier), but the customer service of Promesse de fleurs has been very responsive and professional.

I find you very attentive and very good merchants towards your customers. Well done, and keep it up! I think I will still use your services and I find your catalogue very well done.

For now, my cousins who were the recipients of the dahlia package have expressed satisfaction with the delivery conditions. Let's wait and see for the castor beans. Do you know the phrase attributed to Ramolina Bonaparte 'Pourvou......'?