Trustpilot customer reviews

Fast delivery and adherence to the day chosen by the customer, this is important to be present during the delivery driver's visit. Plants arrived in good condition.

A few plants, often out of the ordinary, that's what drew me in.

Not much, your products are of very good quality, which I have never had before. Keep up the good work. Thank you.

Very well noted. We will try to take that into account little by little.

Nothing to say, perfect. I have already ordered from you last year, your catalogue is particularly beautiful and well-made, that's what made me want to order from you (and the selection of plants that stand out from the ordinary).

Very small plants, but already bigger in a few days. I put the bulbs in large pots. 4 are big, the 5th one is very small. We will see the flowers later... Delivery and package were impeccable.

Everything is fine

A damaged clematis. Otherwise, I cannot yet judge the quality of the plants, we'll see in September-October.

Could you please provide more details on how to use the promotional code, but I received a very prompt response to my query.

We apologize. If you have any concerns about the condition upon delivery, please call us at 03 61 76 08 10 for a replacement. But normally you shouldn't have any issues: the package was packed on the 6th and received on the 9th; the plants can withstand 3 days of transportation without any problem.

The quality of the delivery suits me the plants were in excellent condition.

Nothing to report, awaiting restocking of the plant.

Thank you for your comment. duly noted, we will try to gradually incorporate it into our labels.

Speed and quality are definitely present. Thank you very much.

Nothing to improve.

For now, I am very pleased and I will reorder.

We are sorry. It sometimes happens (rarely) to have damages during transportation. There are some delicate cosmos flowers in your order... If you have any issues with the plants, please let us know at 03 61 76 08 10, and we will replace the damaged ones. Yours sincerely, Pascal Promesse de fleurs

Very fast service deserves all five stars.

Thank you for your comment. Indeed, it is a small computer 'glitch' that we will fix.

The website is quite user-friendly, no issues with ordering. I think the selection of plants is interesting, but it could be expanded a bit further. For example, there are other varieties of benoîtes that deserve to be featured on your website.