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Gardeners' average rating
4.1/5

Trustpilot customer reviews

You can find below is the list of unfiltered customer reviews gathered by the 'Trusted Merchants' third-party Google service.

Uniqueness of plants, timely plant delivery, detailed tracking of shipments: all these positive aspects encourage me to continue placing orders with the promise of blossoms.
The catalogue is attractive, clear, and offers interesting ideas for garden landscaping. The varieties presented are either reliable classics or original novelties. However, the packaging of the plants occasionally poses a problem; some plants arrive in a fragile condition.
I am completely satisfied with this company. The customer support is easy and convenient to use (categorization by categories in particular). I will not hesitate to order again because I have never had any issues with the plants I purchased.
No issues at all after this first order.
I would most likely use your services if you offer the plants I am looking for.
Very good website, I am very satisfied with my order and I will recommend it to my friends. Kind regards.
I have been well served. The plants were carefully packaged. They were in good condition upon arrival. The planting advice was very interesting and I proceeded with the plantings immediately after rehydrating them as instructed. It is still too early to know how well they will take, but for now, the plants look good. Regarding your advice on rodgersias, I have added some manure. So, I hope to have flowers this summer. I have shown your catalogue to some friends and I will not hesitate to place another order.
No problems to report, so far I am satisfied with customer relations, orders, and deliveries. See you soon.
Excellent website, reliable service, helpful advice. Delivery on time. I don't have enough perspective yet to know if the products are good.
Excellent service, a very interesting selection of 'uncommon varieties in garden centres' and of very good quality.
I have ordered from Promesse de fleurs twice. I have been delighted each time by the quality of the plants received. The plants are well packaged. The paper catalogue is beautiful, clear, and informative. The website is also excellent. It is also very convenient to be able to choose the delivery date.
Plants of very good quality/price. Perhaps consider implementing payment facilities for large orders, as creating a natural space at home with perennial shrubs, grasses, and other plants can be quite expensive, and one is sometimes forced to reluctantly reduce their order.
Very good quality of the plants received.
Lack of paper information for flower requirements: transplanting, watering, pruning, disease, when to fertilize...
Package well presented for shipment, but delivery a bit premature, risking frost damage still possible.
I am completely satisfied. I select from the (paper) catalogue plants that are hard to find and that I like, which are not available in the garden centres in my area, and they all arrive fresh and quickly. My garden is small and I am starting to run out of space, but I will definitely make future orders for more rare or unique plants.
Plant selection Dispatch on the advertised date Secure payment KEEP UP THE GOOD WORK
Excellent delivery and advice
Promesses de Fleurs offers a lot of originality in the selection of their flowers, shrubs, etc. in their catalogue. I can now browse their website, but I would prefer to continue with payment by cheque, not because I lack trust in Promesses de Fleurs, on the contrary; the internet is a wonderful tool, but also dangerous. The quality of the plants I receive is impeccable, and the delivery is reliable.
Very serious, highly recommended.