Trustpilot customer reviews

I'm looking forward to seeing what the plants will produce during flowering.

I have rediscovered heucheras (I used to know the painter's despair in my grandmother's garden) and would like to see the full range of them, as well as your Sutton's flower seeds. Furthermore, the flower photographs in your catalogue are very beautiful. Regarding the ordering process and customer support, I prefer to browse through the paper catalogue and then visit the website to check availability.

Very pleased with my order, I intend to use this service again.

At the moment, it is too early to say, the only concern is that there is a chocolate cosmos bulb that is not sprouting. It was planted on the day of its arrival, just like the rest of the order.

I ordered some clematis. Beautiful quality and already well developed.

Delivery timing was great, good quality products, and the packaging was well done to prevent any damage to the plants. My only regret is having to throw away all that packaging. Perhaps there could be a possibility of returning and reusing it?

Plants in good condition, well packaged.

Very beautiful site, magnificent flowers, nothing to complain about, I highly recommend.

The delivery tracking is well ensured, with email and phone calls in case of any issues; however, there is sometimes a lack of coordination and communication among the various parties involved. The delivery schedules are often not very compatible for a working person.

Full service: shipping in accordance with the planting season, efficient order tracking, and seamless communication. Delivery with explanatory leaflets: perfect.

likely future order, either late spring and certainly autumn

The entire process from ordering to receiving is good. Just one small comment: usually when I order from other flower suppliers (Cayeux, Baumaux...), I receive a small friendly and pleasant extra with the package. Here, nothing, just my order, but that's alright! Thank you. F.P.

Very satisfied. Fast delivery. Plants in very good condition. Very good information for ordering and delivery.

The research on the website could be more seamless; when one wants a detail about a product, it is not easy to go back to the list one was consulting and one is forced to start practically from the beginning again.

This is the first time I've ordered. Everything went well. We'll see the quality of the dahlias in a few months!

Order shipped on the scheduled date and very good order tracking information.

No news" or "Nothing to report

Could you provide a bit more clarification?

I have already had the opportunity to order from Promesse de Fleurs and I will continue to do so because I am very satisfied with their products.

I have no problem with the service of Promesse des Fleurs.